How to choose a point of sale without discovering the important questions after you have signed.
4 min read
Not a feature list — a method. Write down your five hardest transactions, price three years, test the outage, and check whether you can leave. Everything else is detail.
4 min read
A point of sale is four systems wearing one screen: a sales engine, an inventory ledger, a compliance device and a reporting layer. Understanding that is why some shops buy well and others buy a till.
4 min read
A checklist you can print and carry into every demo, grouped by what it protects you from: wasted money, lost sales, compliance trouble and being unable to leave.
4 min read
The cloud-versus-local debate is usually argued about data ownership. In practice it is decided by what happens at the counter when the line goes down — and there is a third option most vendors do not mention.
4 min read
A demo is a performance the vendor has rehearsed. Take control of it: hand them your own scenarios and watch what happens when the script runs out.
4 min read
Terminal, printer, scanner, drawer, customer display, scale, handheld. Here is what each one is for, what happens if you skip it, and where merchants routinely overspend.
4 min read
Auto-renewal, data hostage, price escalation, hardware buy-out, exclusivity on payments, support tiers and the definition of "uptime". What each one looks like and what to ask for instead.
4 min read
Most migrations go wrong in the catalogue, not the software. Here is a week-by-week plan that front-loads the data work and leaves the busiest branch until last.
4 min read
Registration, VAT, ZATCA onboarding, catalogue, hardware, staff, opening day. What to do in which order so that nothing is waiting on something else.
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