ZATCA updates explained plainly, what we are building and why, and what actually works on the Saudi retail floor.
3 min read
Your recipes say the food cost should be 29%. Your accounts say it is 35%. That six-point gap is waste, over-portioning, theft or mispriced recipes — and you can find out which.
4 min read
NCR Aloha is one of the most complete restaurant platforms in the world, and it is priced and implemented like one. Here is what you get, what it costs you in flexibility, and when a smaller system is the more professional choice.
4 min read
A customer returns an item. You cannot delete the invoice — the hash chain forbids it. What you issue instead is a credit note, and it has its own required fields and its own reporting path.
4 min read
Most shops send their accountant a spreadsheet and a folder of photographs. Here is what a proper accounting export contains, and the four things to agree with your accountant before you switch it on.
3 min read
Large groups are the norm here, and a system that cannot split a bill by item creates a queue at the till every night — plus a compliance problem nobody mentions.
4 min read
Simphony is close to feature-complete and priced by quote. The useful question is not whether it is powerful — it is whether your operation has the shape that makes that power pay for itself.
4 min read
A rejection is a validation failure with a code, not a mystery. Here are the eight causes behind most of them, what each looks like, and how to fix it without re-issuing a month of invoices.
4 min read
Most rotas are copied from last week, which was copied from the week before. Build one from your hourly sales instead and most shops find they are simultaneously overstaffed and understaffed.
4 min read
Between Maghrib and Isha your revenue per minute is several times the daily average. Here is where a busy counter loses time, measured in taps, and what to change.
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