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Customers & growth

Customers & loyalty

Attach the customer to the sale, and the points, credit and receipt follow

A customer database linked to purchase history, loyalty points, store-credit balances and digital receipt delivery. A customer can be attached to a transaction at checkout for tracking and loyalty. The loyalty programme earns points on qualifying purchases and redeems them for discount, which is what encourages repeat business.

What this covers

  • A searchable customer directory — name, phone, email, address and notes
  • Attach a customer at the till by searching their phone number or loyalty code
  • Quick creation of a new customer inline at the till, without leaving checkout
  • Purchase history — every past order with totals and dates
  • A loyalty programme — a configurable points-per-SAR earning rate and a configurable points-to-SAR redemption rate
  • Store credit — a customer balance usable as a payment method, funded by refunds or topped up by hand
  • Digital receipts — sent to the customer over email or WhatsApp after the purchase
  • Customer groups — tag customers (VIP, wholesale, staff) for targeted promotions
  • Customer analytics — total spend, visit frequency, average basket and last visit
  • Data privacy — a customer can request that their data be deleted
  • Gamified loyalty — badges and challenges (“buy 5 coffees, get one free”), progress bars, tier milestones and seasonal campaigns

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See it on your shop

Thirty minutes on your products, your tax setup and your hardware — not a slide deck.